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Privacy Policy

This statement was last updated on April 2026.

 

1. Introduction

 

Your privacy is important to me. This policy explains what personal information I collect, how I use it, and how I keep it safe when you use my website or contact me for services.

 

 

2. What information I collect

 

I may collect the following information:

 

  • Your name

  • Contact details (phone number and/or email address)

  • Your address (for providing quotes and carrying out work)

  • Details about the work you require

  • Any information you choose to provide when contacting me

 

I do not collect sensitive personal data unless it is directly relevant and you choose to share it.

 

 

3. How I use your information

 

I use your information to:

 

  • Respond to enquiries

  • Provide quotes and carry out work

  • Arrange appointments

  • Send invoices and keep basic records for accounting

  • Improve my services

 

I will only use your information for the purpose it was provided.

 

 

4. How your information is stored

 

I take reasonable steps to keep your information secure. This may include:

 

  • Secure email accounts

  • Password-protected devices

  • Trusted invoicing or booking systems

 

Your information is only kept for as long as necessary, including for legal and accounting requirements.

 

 

5. Sharing your information

 

I do not sell or share your personal information with third parties, except where necessary, such as:

 

  • For accounting purposes (e.g. with an accountant)

  • If required by law

 

Any third parties I use will respect the security of your data.

 

 

6. Cookies (for website use)

 

My website may use basic cookies to improve your browsing experience. These may include:

 

  • Essential cookies (for site functionality)

  • Basic analytics (e.g. to understand website traffic)

 

You can control or disable cookies through your browser settings.

 

 

7. Your rights

 

Under UK data protection law, you have the right to:

 

  • Access the personal data I hold about you

  • Request corrections to your data

  • Request deletion of your data (where applicable)

  • Object to how your data is used

 

To exercise any of these rights, please contact me using the details below.

 

 

8. Contact

 

If you have any questions about this policy or how your data is handled, please contact:

 

syrahthefixherupper@gmail.com

07939984614

 

 

9. Changes to this policy

 

I may update this privacy policy from time to time. Any changes will be posted on this page.

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